Welcome to The Chat Company

Running a business is hard enough without the added stress of missed opportunities. At The Chat Company, we don’t just provide live chat tools—we are the tools. With 100% human-powered live chat, we’re here to represent your brand with care, professionalism, and real conversations.

Human Connection, Every Time.

Just real, U.S.-based chat pros who understand your business-and know how to talk to your customers like humans, not robots.

Trustworthy Representation.

Whether on your website or social media, we’re an extension of your team-friendly, reliable and secure.

Stress-Free Setup.

From QR codes to chat widgets, we make it easy for your business to be available when it matters most.

Missed inquiries mean missed business.
That’s why our real, live chat agents are ready to assist your customers during business hours—giving them fast, friendly, and accurate help when it matters most. After hours, our smart AI steps in to keep the conversation going, gather key info, and make sure you never miss a lead.

No endless loops. No canned nonsense. Just real help, day and night.

Your Customers Deserve Better.

“The Chat Company has been a real blessing for our business! They have helped connect us with our customers on a much more personal level. We highly recommend them and all the ways they have helped our business grow!”

-BG Football Club

“The Chat Company was a huge help…they gave me a peace of mind. I’m so thankful for this service to help grow my business!”

-ISR of Bowling Green

“I was grateful for The Chat Company taking a huge load off so I could put my focus & energy elsewhere! Professional, experienced, prompt, knowledgeable, there is no one better to help with communication and customer care.”

-The Birthday Barn

Who It’s For

  • Service-based businesses (plumbers, HVAC, real estate, salons, etc.)

  • Busy business owners who can’t reply to messages fast enough

  • Teams that want to look bigger, more responsive, and more professional online

How It Works

Step 1
We install our chat widget on your website (and give you a link you can use on social too).

Step 2
Our live chat team handles customer conversations during your business hours.

Step 3
After hours? Our AI steps in to collect info and keep visitors engaged.

Step 4
We get lead notifications by email so we can follow up and close the deal.

Why It Works

  • 97% of website visitors leave without contacting you—unless someone greets them.

  • We turn “just browsing” into booked appointments.

  • We give your business a voice—literally.